Change in Service Provision - Transfer of Your Medical Records to the New Provider of Sexual Health and HIV Services in Coventry and Warwickshire

As you may be aware, the organisations responsible for commissioning sexual health and HIV services on your behalf, recently awarded HCRG Care Group the contract to jointly deliver an integrated sexual health and HIV service across Coventry and Warwickshire as from 1st April 2024.

You may already have heard of HCRG Care Group as they have provided health services in Coventry for more than a decade, including Summerfield Urgent Care Centre, Anchor Centre and the Meridian Practice, as well as Coventry Walk in Health Centre.

They have significant experience of transforming and delivering sexual health services across the country, since 2011, and all their sexual health services are rated ‘good’ or ‘outstanding’ by the CQC (Care Quality Commission).

This change means that from 31st March 2024 Coventry & Warwickshire Partnership Trust will no longer be providing this service and as an existing patient your care and medical records will be securely transferred to HCRG Care Group.

Staff working in the current service will transfer to HCRG Care Group so you will continue to see many of the same health professionals.

You do not need to take any action as we will work with HCRG Care Group to transfer your information including any scheduled appointments safely by the 1st April 2024.

However, HCRG Care Group will be delivering the new service from different locations and will contact you shortly with details of where your next appointment will be held. The City of Coventry Health centre will no longer be a location for the sexual health and HIV service.

If you do not wish to transfer your care to HCRG, please inform us by 29th February 2024 by calling the following number 0300 020 0027. However, please note we are legally required to maintain your current notes and you will need to access your ongoing care through another service.

We would like to take this opportunity to thank you for your support of our service and wish you well for the future.